Refund policy

We do not accept returns for opened or used perfume products.

To be eligible for a replacement or refund, customers must record a clear unboxing video at the time of opening the package. The video should show the sealed package being opened and the product condition clearly.

If you receive a damaged, leaking, or incorrect product, please contact us within 48 hours of delivery along with the unboxing video as proof.

Requests without a proper unboxing video may not be accepted.

Refunds or replacements will be processed after verification.